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For any issues with broken content, contact our customer service team. Specify the title you're trying to access, the device you're using, and describe the issues in detail and a customer service representative will gladly assist you in resolving the issue.

You can use whichever browser you prefer. Designed for the latest versions of Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or greater, our content can be accessed on Mac OS, iOS, Windows, Android, Windows Phone, or Linux.

Oh oh. That shouldn't be happening. Please contact our customer service team with the book title and the device you're using. A customer service representative will look into the matter and get back to you promptly.

To access content from Passhall it is important that you have Adobe Digital Editions downloaded. If you would like to download it now, click here.

For any log in information difficulties, contact us and a customer service representative will help you get signed in and lost in a book in no time.


You should receive a confirmation email to the email address used when setting up your account. Be sure to check your junk/spam as well. If you haven't received a confirmation, please follow up with a customer service representative

Our team carefully researches the best content out there and chooses the titles we think you'll enjoy the most. We also accept requests so if there's a title you don't see please send it to

No, after you cancel, you should not continue to be billed. If you received a confirmation email after cancelling your account but have still been charged, contact us so we can resolve the situation as quickly as possible.

You can easily cancel with our online cancellation form by clicking here or by over the phone by calling a live representative toll free at: 1-866-955-0928

To communicate with us, please send an email to or call us toll free at 1-866-955-0928

With an internet connection, you can access books, audiobooks and music on any device including mobile ones.